TABLETS REVOLUTIONIZING AIRPORTS

Technology and innovation refer to the development and use of new or improved tools, techniques, system or processes to solve problems, create new products, or improve existing ones. Technology involves the application of scientific, knowledge to practical purposes while innovation refers to the creation and implementation of new ideas, products or services. Both play a crucial role in driving economic growth, improving quality of life and addressing global challenges.

Advancement in technology is enhancing the use of gadgets and devices like Tablets and iPad, which are becoming more advanced and replacing legacy equipment. Tablets are revolutionizing airports by providing an efficient and convenient source of information for travelers. Here are some of the ways tablets have taken off improved the airport experience.

1. Self-service check-in: Tablets can be used by passengers to check-in, print boarding passes, and even scan their passports. This reduces the efficiency of the check in process.

2. Flight information: Tablets can display real time flight information, including gate numbers, departures and arrivals times and delays. Tis helps passengers stay informed and make any necessary adjustments to their travel plans.

3. Digital signage: tablets can also be used to display adverting and promotional messages, as well as information about airport amenities, such as restaurants, shops and lounges.

4. Customer feedback: Tablets are an efficient way to gather customer feedback and surveys, helping airports to improve their services and facilities.

5. Language translation: Tablets can provide language translation services for non-native speakers, helping them to navigate the airport and communicate with the airport staff.

6. Entertainment: Tablets can provide entertainment options for passenger, such as games, movies and music, helping them their time at the airport more enjoyable.

Apart from the aforementioned factors tablets are helpful in providing airports with valuable insights into their operations, including passenger feedback, measuring satisfaction in lounges and restaurants and monitoring wait times to pass through security. Schiphol Airport in Amsterdam has used tablets for this purpose. To increase airport sales revenue and capture the attention of relaxed vacation shoppers, merchants will need to come up with new strategies to enhance foot traffic, especially during the “golden hour” a period when passengers have finished security checks and are waiting for their flights. Interactive exhibits can enhance the airport experience for passengers and provide a way to pass the while waiting for their flights.

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